Privacy Policy

September 2023

This privacy policy applies to the use of www.calmatherapy.co.uk.

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation that replaces the Data Protection Regulation (Directive 95/46/EC).

The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

Even though the UK is no longer part of the EU, GDPR became applicable in the UK from 25/5/2018. The Government is continuing with GDPR in UK law post-Brexit and has introduced a Data Protection Bill to replace the current Data Protection Act.

Your privacy is important to us. This policy helps you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy for therapy clients only.

Data we collect and how we store/use it

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will only retain personal information as long as necessary for the fulfilment of those purposes.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law (see below). We will protect personal information by reasonable security safeguards, as well as unauthorised access, disclosure, copying, use or modification.

We also collect personal data from you if you contact us via our social media sites. Contact will only be made via these sites when you actively engage with us.

If you contact us via email, this information is stored electronically. By sending us an email, we take this as an instruction and permission to reply in relation to the query raised by any communication method you have provided until advised otherwise.

We collect information provided to us for the purpose of booking/enquiring with us (including personal contact information such as your name, email address, telephone number and address) and any other information that you choose to share with us.

We may collect, store and use the following kinds of personal information: information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type/version, operating system, referral source, visit length, page views and website navigation). This information does not identify individual users. It is used only for site administration and analysis of website usage and trends.

Our site has SSL certification which means that any information sent to us (e.g. via forms) is encrypted and private.

Links to other websites

This website is hosted by LCN. www.lcn.com

We are not responsible for the practices employed by any websites or services linked to or from our site, including the information or content contained within them. When you use a link to go from our site to another website or service, our policy does not apply to those third-party websites or services.

Cookies

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order or other legal process.

policy changes

We may modify or update this policy from time to time, so please review it periodically.

Your continued use of our site after any modification to this policy will constitute your acceptance of such modification.

Contact

We are committed to conducting business in accordance with this policy in order to ensure that the confidentiality of personal information is protected and maintained. We will make readily available to you, information about our policies and practices relating to the management of personal information. If you have any questions or concerns regarding this privacy policy, please email us at isabel@calmatherapy.co.uk

The Data Controller for this website is Isabel Villena.